Tag: Customer Experience
CCW Digital Survey Highlights Key Challenges in Achieving Omnichannel Customer Experience
In September 2024, CCW Digital conducted a survey to analyse challenges, opportunities, and...
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Digital Human Avatar Services Market Expected to Reach $109.81 Billion by 2032
The global digital human avatar services market is projected to reach USD 109.81 billion by 2032.
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How the Right Design and Development Strategy Can Future Proof Your Website
In today’s digital world, the significance of a quality website cannot be overstated.
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Retention’s Role in the Holy Trinity of CX
When it comes to customer experience, marketers often think of retention last. Here’s why it’s a mistake.
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How AI Can Help Meet Demand for Sustainable Returns
New research sheds light on the demand for sustainable returns, and the role of AI in addressing this growing concern.
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Salesloft Strengthens AI-Powered Revenue Orchestration Platform with Drift Acquisition
Salesloft has announced its acquisition of Drift, a prominent buyer experience and Conversational AI company.
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How behavioural science can help create lasting customer relationships
Brands are striving to forge authentic, meaningful, and human connections – and behavioural science can help.
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Building Trust in B2B Relationships: The Key Ingredients of Transparency and Reliability
In the world of B2B relationships, trust is the cornerstone of success – here’s how to foster it.
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B2B Buyers Take Charge: 6sense Report Unveils Critical Insights
The 2023 B2B Buyer Experience Report by 6sense revealed a significant advantage wielded by buyers in B2B.
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Sabio Group Unveils New Salesforce Practice to Strengthen Customer Experience Solutions
Sabio Group’s new Salesforce Practice – a game-changer in customer experience and digital transformation.
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How aligned product and marketing teams can elevate customer relationships
Boost ROI: Align marketing and product teams for a seamless customer journey in the digital age.
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The 20 Best Website Heatmap Tools for 2023
Discover the top 20 website heatmap tools in a comprehensive assessment by SmartSites.
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B2B Marketing Books
Get the latest ideas and learning with these B2B marketing books.